Home Depot Canada (Contract)
Toronto, ON

User Experience Designer
  • Creation of interactive mobile application prototypes for tablet and mobile
  • Competitive Analysis
  • Identifying deltas between US mobile app, current Canadian mobile app as well as US and Canadian sites in order to produce as consistent an experience as possible on all platforms
  • Presenting work for peer review prior to acquiring sign-off from stakeholders
  • Interacting with development team to identify areas for improvement
  • Proposed leveraging OS dialogs for errors and notifications to decrease impact on UI as well as making behavior more consistent
  • Proposed layout changes to the PLP (Product Listing Page), PIP (Product Information Page) and Cart to make flow more chronological and better suited to mobile, produced fully functional high-fidelity prototypes
  • Participated in a Design Sprint in Atlanta and produced a prototype for a TC70 mobile application designed to improve the Bay Directed Packdown process in all Canadian stores
Sun Life Financial (Contract)
Toronto, ON

User Experience Designer
  • Led the design of user interface features for the Mobile My Sun Life App.
  • Produced a functional prototype of the main functions of the next-generation mobile app.
  • Designed new features for search functionality with Google Maps and to provide the user with the option of taking pictures of documents related to their claims.
  • Designed mockups, wireframes, prototypes, and produced specifications.
  • Presented mockups and prototypes to stakeholders.
  • Participated in user research and testing.
  • Interpreted and reviewed research findings for presentations to project teams.
Weisenburger Law Offices (Contract)
Ravenna, OH

Web Designer / UX Designer
  • Redesigned website using Joomla (Customization of responsive template)
  • Ensured complete functionality for Desktop, Tablet and Mobile
  • Implemented plugins and components (custom Google Map, custom forms, Inline and modal Youtube player, social/blog features, security features, SEO features, etc.)
Bell Media (Contract)
Toronto, ON

Senior User Interface Consultant
  • Participated in interviews and work sessions with product owners and directors to gather requirements for the redesign of CP24.com and ctvnews.ca websites (Desktop and Mobile)
  • Worked with UI Designers and Developers to ensure consistency and design standards as well as integration of components into existing CMS
  • Translated business requirements into wireframes and UI documentation
  • Created interactive/responsive prototypes using Axure
  • Created a library of components for use on both the CP24 and CTV News properties
  • Participated in review sessions to acquire consensus/approvals from product owners and directors.
HDRB Publishing
Cleveland, OH

Editor / Designer
  • Published Dr. Bouko Levy’s Homeopathic Drainage paperback book
  • Participated in discussions relating to structure, content and illustrations
  • Proof-read and edited source material
  • Page-setting, typesetting (InDesign)
  • Repertorized and indexed content (InDesign)
  • Designed custom illustrations (Photoshop and Illustrator)
  • Created cover design (Photoshop and Illustrator)
  • Coordinated final output with printing company
  • Coordinated with Amazon to produce author information/social profile and Look Inside functionality
RBC Royal Bank of Canada (Contract)
Toronto, ON

User Experience Designer
  • Hired as an Information Architect, User Experience Designer and Interface Designer to update RBC’s Mobile Banking App—RBC Royal Bank is one of the 5 largest banks in Canada
  • Designed wireframes for iPhone, Android and BlackBerry (as well as high fidelity mockups) for 3rd party vendors charged with the development of the RBC Royal bank app, in particular Mobile Banking Enhancements such as the ability to send Interac e-Transfers via Text Message and receive e-Transfers via the RBC Mobile Banking app
  • Provided UX design strategy and direction for the project
  • Provided information architecture & UX specifications
  • Led review sessions with stakeholders to acquire consensus/approvals
  • Contributed to business acceptance testing (BAT)
  • Created a universal Mobile Axure library of assets (Masters, Widgets and Properties) for the Design Strategy Experience Group to increase efficiency by reducing the number of consumable documents and increased production speed of the Mobile Team
Rogers Communications Inc.
Toronto, ON

User Experience Designer
  • Produced mockups, wireframes and walkthroughs for SSP (Sales & Service Portal)
  • Liaised with 3rd party Company CGI) and developed templates using the latest HTML5/CSS3 Responsive Design standards and JQuery
  • Ensured cross-browser and cross-platform compatibility
  • Created the FiXD website (Forward Interactive eXperience Design) which is set to be the Web Standards Guide currently as well as for the future Rogers.com site
  • Acquired creative assets from various agencies to create web promotional material for all lines of business
  • Member of the Technical Standards – UI Committee
The Capital Group Insurance (Contract)
Toronto, ON

Web Designer
  • Implemented a new website for an insurance company using a commercial template selected by the client
  • Customized the Flash menu and Flash badges as per branding guidelines defined by the client
  • Integrated an online benefits calculator and forms
One Communications Inc. (Contract)
Toronto, ON

Web Designer
  • Created a Flash website tailored to the pharmaceutical industry for an ad agency
  • Incorporated animation, background music and sound effects as well as the client’s portfolio.
Stewart Title Guaranty Company (Contract)
Toronto, ON

Web Designer
  • Developed the front-end for a web application designed to centralize the trust insurance process nationwide in Australia
  • Worked from system specs as required
  • Produced XHTML/CSS2 templates in Visual Studio, working with Ajax and custom Javascript libraries
  • Created a custom icon library
  • Tested functionality and cross-browser compatibility
Toronto, ON

Web Designer
  • Created a new business model to replace printed junk mail in mailboxes with a comprehensive user-centric site, “turning the consumer into a pro-sumer”
  • Defined functional and technical spec
  • Produced the working prototype using OsCommerce
Weisenburger Law Offices (Contract)
Ravenna, OH

Web Designer
  • Implemented a web site for a Criminal Law Specialist’s practice
  • Included a CGI search engine, streaming videos and Flash animation
  • Included a customized blood-alcohol calculator
Toronto, ON

Web Designer
  • Maintained Workopolis websites
  • Created new promotional pages
  • Maintained and updated an extensive list of career tools and articles in the site’s Resource Centre
  • Maintained and created new White Labels for partners such as MSN, Netscape, AOL, The Globe and Mail and Toronto Star
  • Integrated CorporateWorks solution in over 100 clients’ websites throughout Canada
BCE Emergis (Contract)
Oakville, ON

Web Designer
  • Reviewed Technical Specs to ensure usability
  • Designed the OTPG interface (Order-To-Pay-Gateway), a new online e-procurement platform
  • QA in TestDirector
Saporito Foods
Markham, ON
Web Designer
2003 - 2007

Markham, ON
JAN 2001 - NOV 2001

ACNielsen (Contract)
Markham, ON
SEP 2000 - DEC 2000

Legal Line (Contract)
Toronto, ON
Web Designer
May 1999 - AUG 1999

Toronto Community Ventures (Contract)
Toronto, ON
Web Designer
JAN 1999 - APR 1999

Toronto, ON
Graphic Designer
AUG 1997 - JUL 1998

Unionville, ON
Web Designer
1994 - 1997